Implementation playbook

Your first 30 days
with shoiLMS.

The path we take every new engagement through — from discovery to a production platform with live learners. Four weeks, week by week, with the deliverables you’ll hold at the end of each.

  1. Week 1

    Discovery & shape

    We start with your learners and goals — not a feature demo. By end of week one, you have a shaped plan: roles, content types, commerce model, AI scope, and a signed-off design.

    • Stakeholder workshop: L&D, academic lead, IT, finance
    • Learner journey map: discover → enroll → complete → certify
    • Commerce model: one-time, subscription, cohort, or marketplace
    • AI scope: Studio, Learning, both, or phase-2
    • Environment: your cloud or ours, data residency, SSO target
  2. Week 2

    Stand-up & branding

    Your instance comes online on a staging domain. We apply your brand, wire up SSO, and connect the first payment gateway. Content migration starts in parallel.

    • Staging instance with SSL and backups
    • Theme applied — logo, palette, typography, learner portal
    • SSO + SCIM connected to your identity provider
    • First payment gateway live with test transaction
    • Content migration begins (SCORM, xAPI, legacy export)
  3. Week 3

    Content, courses & AI

    Instructors start loading courses. We run AI Studio across your first cohort of courses to generate quizzes and summaries. A pilot AI tutor is grounded on one course for testing.

    • First 5–10 courses loaded, reviewed, published
    • AI Studio: quiz generation + summaries across priority courses
    • AI Learning: grounded tutor piloted on one course
    • Certificate templates finalized and test-issued
    • Instructor training session (recorded and embedded)
  4. Week 4

    Go-live & handover

    Production cutover, learner invites, and a week of white-glove monitoring. By day 30, your team is running the platform day-to-day and we’re on 24/7 standby.

    • DNS cutover to production domain
    • Learner import + invite flow (branded email and WhatsApp)
    • Admin training: reports, refunds, cohort management, support
    • Runbook delivered: on-call, escalation, SLA terms
    • Go-live war-room on WhatsApp with the Mithtech team
After day 30

You have a running platform. Now what?

Operate package

24/7 monitoring, quarterly upgrades, priority support, and customization hours — predictable monthly invoice.

AI Learning rollout

Expand the tutor to more courses, tune retrieval, and measure learning outcomes vs. a control cohort.

Marketplace expansion

Turn your academy into a multi-instructor marketplace — commissions, payouts, and instructor portals.

Custom extensions

Bespoke apps on your instance: proctoring, regulator integrations, or your own AI agents.

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